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STEP 5 - DIAL TRAINING & SCRIPTS

DIAL TRAINING

Phone Script & Overcoming Objections
Triple dialing means you call the lead BACK, TO BACK, TO BACK. Then you move to the next lead.

  • Triple Dial

  • Triple Dial Again (same day or different day)

  • Triple Dial (Leave a Voicemail)

  • A lead should be dialed 9 times before ever leaving a voicemail. 

Dialing Tips

Dial Tracker

  • Track your dial sessions using the Dial Tracker and send this to your manager after each dial session.

  • Example of dial tracker

Updated Dial Tracker Example.jpg

  • Print your leads. Do not try and use an online CRM. Top producers always print their leads as soon as they are purchased.

  • Set appointments for the same day only.  If you set more than 1 day out, your no-show rate will be higher.

  • Triple-dial each number on the lead sheet.

  • The purpose of the phone call to a lead is to set an appointment. We do not quote or ask medical questions. We only book the appointment!

  • Tie down your appointment to prevent no-shows.

Spam Monitoring for Your Phone Number
 
  1. Armor provides one free check and your can purchase a monthly subscription for ongoing monitoring: https://www.armorhq.com/
     
  2. Additional sites that allow you to register your phone number:​

Review of Steps 4 & 5

  • Video coming soon!
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